Agent Operations Support

Deploy agents
with confidence.

You have a context plane. Now you're deploying agents. Policy design, capability grants, tool development, incident support. We've done this before. Let us help.

The challenge

🔐

What should agents be allowed to do?

Read access? Write access? Which systems? What data classifications? Policy design is hard. Get it wrong and you have leakage or paralysis.

🛠️

What tools do agents need?

Agent capabilities need to be designed. What actions can they take? What guardrails exist? How do you extend capabilities safely?

👁️

What are agents actually doing?

Monitoring, receipts, audit trails. When something goes wrong, can you reconstruct what happened? Can you explain it to security?

🚨

What happens when it goes wrong?

Agent incidents are different from normal incidents. What's your response plan? How do you revoke access? How do you learn?

What's included

Policy

Policy Design + Evolution

We help design and refine your agent policies. What can agents see? What can they do? How do you evolve policies as you learn?

Capabilities

Capability Grant Design

Design the capability grant model. How do new agents get access? How are capabilities scoped? How are they revoked?

Tools

Tool Development

Build new tools for agents. Query patterns, action handlers, validation logic. Extend what your agents can do safely.

Monitoring

Agent Monitoring

Set up agent-specific monitoring. Receipt analysis, anomaly detection, alerting on policy violations or unexpected behavior.

Response

Incident Response

When something goes wrong, we help investigate. What happened? Why? What do we change? How do we communicate it?

Review

Weekly Review

30-minute weekly call. What's working? What's not? What should we try next? Ongoing guidance as you learn.

Who this is for

You have a context plane

This retainer assumes you already have context infrastructure (from us or built yourself). If not, start with a sprint.

You're deploying agents

You're actively deploying or planning to deploy AI agents that interact with your context plane.

You want ongoing support

Agent ops is a learning process. You want a partner as you figure out what works for your org.

Pricing
$10,000/month

Monthly commitment. Cancel anytime with 30-day notice.

Includes: weekly call, async support, ~20 hours/month of work

Not deploying agents yet?

Consider an Agent Readiness Assessment first. Understand what's needed before you commit to a retainer.