Not where it's supposed to live. Where it actually lives. A comprehensive audit of your organization's information flows, knowledge gaps, and context loss points.
Most orgs have a theory of where knowledge lives: "It's in Confluence." "It's in the wiki." "It's in the runbooks." The reality is usually different.
The Org Reality Audit documents what's actually happening, not what's supposed to be happening.
01 Visual map of how information actually moves through your org. Where it originates, where it pools, where it evaporates.
02 Specific points where knowledge gets lost: context not captured, decisions not recorded, handoffs that fail, onboarding gaps.
03 What tools are actually being used vs. ignored. Where people go when they need answers (often: Slack, not docs).
04 Anonymized patterns from stakeholder interviews. What people wish they could find. What questions they can't answer.
05 Ranked list of interventions by impact. What would make the biggest difference for knowledge preservation and access.
06 If a context plane is right for you, we scope it. If not, we tell you what to do instead.
System access setup. 6-8 stakeholder interviews (30 min each). Initial data collection across your tools.
Synthesize findings. Build the information flow map. Draft recommendations. Final readout with leadership.
Get the map of your org's actual information flows.