Sprints are designed for handoff. Your team can maintain the context plane. But if you want ongoing support - new connectors, schema updates, query optimization - we're here.
Connectors Need to connect a new tool? We handle it. Standard connectors included, custom connectors quoted separately.
Schema Your org changes. Your schema should too. We update mappings, add new entity types, adjust relationships.
Queries Slow queries? New query patterns? We optimize performance and add new query capabilities as needed.
Monitoring We monitor sync health, catch failures early, alert on anomalies. Proactive maintenance, not reactive firefighting.
Support Questions? Issues? You have a direct line. Async support during business hours, typically same-day response.
Updates We keep your context plane updated with the latest improvements. Security patches, performance improvements, new features.
This is maintenance, not expansion. Some things are scoped separately:
If you need these, we'll quote them separately. The retainer keeps your existing plane healthy - not unlimited scope creep.
Same business day for support requests
Business hours (9am-6pm PT, M-F)
Shared Slack channel + email
~10-15 hours/month of work
Need faster response or more hours? Let's discuss. We can customize.
That's fine. Sprints are designed for handoff. Your team can maintain the plane. We're here if you want help.